Customer Relationship Management (CRM)

Gensoft Software offers an array of development and customization services in order to deliver comprehensive CRM development and systems that meet our client’s needs and requirements.

We specialized in customized CRM applications & develop applications keeping in mind the expectations of our clients & can offer a range of innovative enterprising features such as sales force automation, help desk, products, vendors, sales quotes, orders, invoices, reports and security management among others.

At Gensoft we pride ourselves in developing and deploying CRM solutions within the committed timeframe and they are a perfect combination of strategy, planning, implementation, deployment and comprehensive support.

As a reliable CRM development & Outsource company we strive to strike a balance by combining our expertise & understanding the business objectives and goals of our clients and providing deliverables within the budgeted amount. Our CRM developers possess years of experience and proven track record to offer customized CRM solutions in various verticals of CRM development in Pakistan such as:

Sales Force Automation

Gensoft is one of the leading CRM application companies in Pakistan that offers a host of applications to facilitate the sales team in any organization and some of the modules include lead management, account management, reports, dashboards and opportunity management. Other modules that can be incorporated as part of the CRM are activity management, product management, inventory management etc.

Marketing Automation:

In order to enable the marketing department to function smoothly at all times, our CRM developers can create marketing specific modules such as lead management, email/mail merge templates, product management, mailing lists etc. that are particularly famous for the organization’s marketing team.

Inventory Management

Our CRM developers are skilled at designing inventory specific applications such as products, vendors, books, purchase orders, sales orders and invoices that are specifically aimed at seamlessly integration various processes.

Microsoft Office Integration

CRM applications are specifically developed to meet the integration demands of the Microsoft Office such as enhancement add-ons for enterprise-grade business productivity and customized plug-in for Microsoft Word. These specifically designed CRM applications help in minimizing duplication of work when creating address labels, form letters, envelopes and catalogues.

Customer Self Service Portal

The power of customized CRM solutions can be also extended to the corporate website thereby further streamlining the process of customer support and service. With the help of the customized and specially designed web portals for seamlessly integrate the corporate website data with the overall CRM strategy. Aegis will design a complete portal that will allow an organization to offer self-service capabilities to the customers so that they can get solutions instantly and also minimize the overall expenditure on customer service centers.

Customer Support and Services

Our CRM applications are developed to offer a host of customer support modules such as knowledge base, ticket management, email notifications etc that are specially useful to enhance the functions of an organization’s customer support team. There are a number of other modules that allow CRM integration such as activity management, contact management, file management, product management etc.

At Gensoft we bundled services with guaranteed and professional support, bug fixing warranty and productivity enhancing add-ons.

Microsoft Dynamics

Gensoft offers a Microsoft Dynamics CRM software solution that gives businesses the ability to rollout a CRM system that is tightly integrated with Microsoft Outlook and other applications.

Microsoft Dynamics CRM is an application designed to help organization to achieve company’s business strategies. With Microsoft Dynamics CRM we help companies to integrate Sales and Customer Services modules that let employees easily share information across the organization and enable businesses to implement consistent and automated processes. This enables them to reduce cost and improve sales force productivity.es force productivity.

Microsoft CRM is accessible from both Microsoft® Outlook® and the Web, as well as offers a flexible, scalable Microsoft .NET architecture that integrates easily with Microsoft Office, Microsoft Business Solution Financials, and third party applications.

Gensoft proposes clients to implement Microsoft CRM for the following reasons:

Work More effectively with Microsoft Office Outlookcrosoft Office Outlook
Keep all your customer information in one place
Understand customer behavior with Microsoft SQL Server
Improve Security Enhancements for your customer data
Get Microsoft CRM up and running quickly
Expand the use of Microsoft CRM as your business grows
Send and receive faxes from Microsoft CRM
Maintain Microsoft CRM with ease
Customize Microsoft CRM to your business
Migrate data from Microsoft Office Outlook Business Contact Manager to Microsoft CRM

Gensoft is committed towards rapidly implementing the Microsoft CRM solution tailored to our clients needs.

Gensoft offers:

Microsoft Dynamics CustomizationDynamics Customization
Microsoft Dynamics Solutions
Microsoft Dynamics Development
Microsoft Dynamics Support
Microsoft Dynamics Implementation
Microsoft Dynamics Programmer
Microsoft Dynamics Developer
Hire Microsoft Dynamics dedicated team

The CRM Solution Center at Gensoft Pakistan Consulting Group provides total business solutions to our clients. Our consultants have the necessary skills required for…

Project Management
Business Process Re-engineering
Software Evaluation
Software Selection
Technical Assessment
Implementation Consulting
CRM Strategy Definition
Custom System Enhancements
Custom Reporting Solutions
Data Migrations / Conversions
Process Documentation and System Testing
End-User Training
E-Business

We can also help you create channels to connect with customers, suppliers, partners, and employees worldwide using the latest internet technologies, allowing you to improve your current systems for sharing information and selling products. Our consultants have the necessary skills required for …

E-Solutions Strategyy
Technical and Information Architecture
Custom E-Solutions Development and Site Design for robust intranet (B2E), extranet (B2B), and internet (B2C) applications
Content Management Systems
E-Package Evaluations
Web-Enabling of ERP systems
Wireless Application Development and Enabling
Graphic Design

You can email us to the following Email IDs are alternatively, you can fill up and send the Enquiry form for sending details in structure.

Offshore outsourcing services we provide:

»	Offshore Software Development
»	Offshore Web Design
»	Offshore Web Development
»	Web content development
»	E-commerce application development
»	SEO Services
»	Offshore product development
»	Product maintenance
»	Offshore game development
»	Offshore consulting services

»	Confidentiality of businesses
»	Effective project management
»	Adherence to quality
»	Risk sharing
»	Cost effectiveness
»	Customer satisfaction
»	Endeavor long term business relationship

You can also fill this form and send your enquiry.

Partnership Enquiries :
Partners@gensoftGroup.com

To Ask us:
Email : info@gensoftGroup.com

Offshore outsourcing services we provide: The reason for our success is the fact that we are experienced. We follow a widely proved methodology to ensure success of each and every project. Once a software development requirement is outsourced to us a team of experts help the client understands the key drivers involved after which they help the client enumerate the goals and the applicable constraints. As the development progresses continuous communication is maintained with the client to keep him informed about the developments at our end.

Where we excel as a preferred offshore outsourcing business partner: Our offshore development team consists of highly skilled designers and experienced software professionals. We combine these skills with the ability to learn and grow. We maintain

Quality, reliability, speed, agility and cost-effectiveness. On both open source and Microsoft as well as on Mobile technologies. Creating an innovative and leading edge solution that brings values to our customers business. Creating a solution that enables the customers to position their company in today’s economy.